Pricing That Works For You

💰 No upfront costs 🙌 No contracts

Whether you need to find connections, sell tickets, or both—Side Door’s pricing adapts to your needs.

Connect

$0

✔️ Always FREE

✔️ Get discovered with our marketplace connecting you to artists or hosts

✔️ Post & respond to unlimited Show Calls

✔️ Unlimited chat threads to build your network

Ticketing

No Cost to You

✔️ $0 for you – ticket buyers pay $3 + a Stripe processing fee

✔️ Everything in Connect, making it easy to book & ticket a show with a connection

✔️ Unlimited ticket types, including PWYC options, & easy revenue splitting

✔️ SOCAN licensing covered

✔️ Personalized support for promotion & event setup

Trusted by 14,000+ Artists & Hosts

  • The Big Sing Halifax Ticketing

    "Our recent transition from Eventbrite to Side Door for ticketing has proven to be an outstanding decision."

    The Big Sing

  • Rustic Nine Event Center

    "Side Door has been amazing. Artists from all over contact us and want to perform here."

    Rustic Nine Event Center

  • Theatre Testimonial Host Concerts

    "It was easy to connect with the artist and really nice to have a platform that handles the backend admin (SOCAN and artist payout)"

    The Park Place Theatre

  • House Concert Host

    "The website is easy to use and build an event in collaboration with the artist. The real perk is the ticketing, and the fact that we don't have to handle cash. "

    Dead Horse Canyon

  • Side Door Venue Cultivate 7Twelve

    “Side Door made it super easy to matchmake with the artist...”

    Cultivate 7Twelve

  • Emmanuel United Church

    "...it’s a game-changer for finding quality talent and nurturing emerging artists."

    Emmanuel United Church

  • Old Confidence Lodge Side Door

    "Side Door was integral to booking musicians when we first opened as a venue."

    Old Confidence Lodge

How it Works

Choose how you want to use Side Door: follow the blue path to connect, the green path to create a ticketed show, or the pink path to turn a connection into a ticketed show for a seamless all-in-one experience.

Frequently Asked Questions

For answers about getting started, using Side Door, and more. Dive deeper in our knowledge base or contact us.

General

  • Receive fast payouts within 72 hours of show completion, straight to your bank or PayPal.

  • We're with you from day one, providing step-by-step guidance, marketing tools, and technical support to help you sell tickets and run seamless events. Think of us as a partner, not just a platform—we’re here to grow with you.

  • With the shows you ticket through Side Door, we will ensure that the licensing requirements are covered on your behalf. Learn more.

  • We’re more than ticketing—we help hosts connect with artists, manage gigs, and sell tickets with no upfront fees. Plus, we reinvest in artists through partnerships and performance opportunities.

  • Yes! Connect is always free. If you sell tickets, the fees are passed on to ticket buyers.

  • Yes! Side Door works in multiple countries, including the U.S. We support different currencies and payment options to make it easy for artists and hosts worldwide.

Connect

  • We don’t! Connecting on Side Door is free forever. The fees collected from ticketing help ensure this feature is always free for artists and hosts.

  • Our artist and host connection tool is called a Show Call. You can also think of it as an artist or host finder. It’s an easy way to broadcast your availability so people can contact you. Check out current Show Calls here.

Ticketing

  • Nope! You can create and manage events on your terms, with full control over pricing, payouts, and more.

  • No. Funds are held in escrow for security. If a show is cancelled, refunds are 100% guaranteed.

  • Nope! You can check in attendees with your phone or tablet by scanning QR codes or simply use a printed doorlist.

  • Ticket buyers pay a $3 Side Door fee plus a Stripe processing fee. The Stripe fee varies based on the number of tickets purchased, total ticket cost, and the buyer’s location. All fees are clearly displayed during event setup and at checkout.

  • We reinvest ticket fees back into the artist community—covering guarantees paid to artists and supporting partnerships with festivals like Folk Alliance International that create more performance opportunities. Ticket fees also help ensure our connect marketplace is always free to use.

  • Taxes are automatically calculated based on the event location and who is collecting tax. They’re included in your payout settlement, making tax collection seamless and transparent.